In recent times, we have seen a massive change in how we communicate with each other, especially at our workplace. Due to COVID-19, we have seen the rise of the “work from home” culture that has completely reinvented the way of communication. But this new “Work from Home” culture raised concerns about the reliability and flexibility of communication between employees working remotely.
Companies that are dependent on an IP telephone system have managed to survive this unprecedented time due to their flexibility in the communication system. Besides, these companies have gained the upper hand over their competition in their respective industries. On the other hand, companies that had various communication channels or relied on the hardware products for their communication have suffered a lot while communicating with each other.
If you are still using various communication mediums or rely on hardware solutions or products, it’s the perfect time to move to an IP technology system. And if you have little to no knowledge about the IP technology system, no worries because in this article, we’ll talk about the four qualities you need to check before buying an IP telephone system.
4 Qualities You MustCheck Before Buying an IP Telephone System
- Scalability of the System
Scalability is the first quality you’ll have to look for while switching to an IP telephone system. Because when your enterprise grows in the future, you’ll need a scalable communication system to accommodate new recruits. For example, if you have a scalable communication solution, you can use it in multiple locations. As a result, you’ll easily be able to connect with your employees who are working remotely. For this, you’ll only need a single network, and you won’t have to install a new communication system even if the number of users increases.
But if the solution isn’t scalable, you won’t be able to run your communication smoothly. That’s why it’s crucial to have a scalable communication system. This will allow you to avoid future communication problems.
- Integration Quality of IP Phones
After scalability, you’ll have to check the integration quality of the IP telephone system. Check whether the IP telephone system can integrate with other security systems such as fire alarms and door controllers or not.
Suppose the IP telephone system cannot integrate with other security systems. In that case,it’ll only be able to strengthen your communication system, but it will not work in situations like fire outbreaks or emergencies.
But when you have an integrated IP telephone system, it’ll notify you in emergencies. Besides, it’ll allow you to control your system’s entry and exit with just one click of a button. As a result, you won’t have to open the door again and again when a new visitor arrives.
- Cost Efficiency of Calls
Apart from scalability and integration, you’ll have to check the cost-efficiency of the IP telephone system as well. You’ll have to make sure that your new IP telephone system is offering you cost-efficiency in long-distance calls. However, as IP telephony solutions are installed in the existing wireless infrastructure and don’t require any wiring, it automatically lowers the overall calling cost.
- Flexibility of the System
Finally, the last quality you need to look for in an IP telecom system is its flexibility. Does your new IP telephone system allows you to connect the existing PBX system to your IP communication system?
If your answer to this question is affirmative, you can consider installing it in your workspace. Because when you have a flexible IP telephone system, you’ll be able to connect your existing phones to the IP system. Besides, this will allow you to connect multiple networks on a single network, which will give you cost-benefit.
As many businesses are shutting down in this pandemic due to their inability to organize employees working remotely, there is a good chance that you may have to spend extra money on the IP telephone system and ensure your operation is not hindered, even when your employees are working from home. But if you want to save money on the IP telephone system, you should opt for TNGITGLOBAL. We provide world class IP telephone systems that connect millions of calls every day. So, feel free to contact us for IP telephone solutions.